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Handsets and Soft Phones

IP Telephones boost productivity and are a growing part of every organization’s infrastructure. IP Telephones are meant to allow users to effortlessly communicate locally, nationally and globally. Telcentrex offers clients high-performance phones that enable their organization to communicate easily and effectively.

Soft Phones


A Softphone is a software program that enables the user to make traditional phone calls by simply having an internet connection and general purpose computer. This type of application allows the user to connect to a private branch exchange (PBX) through a local area network (LAN).

Our softphones have all the standard telephony features (DND, Mute, DTMF, Flash, Hold, Transfer etc.) and many of the advanced options now include Video, Wideband Audio and more.

Handsets


Telcentrex has access to a wide range of IP telephone providers. There are IP Telephony solutions for everyone in your organization: executive, executive assistant, operator, Automatic Call Distribution agent or supervisor, and general office user.

Typical Features

  • Call Redirect
  • Speak Phone
  • Mute
  • Volume Controls
  • Headset Compatible
  • Caller ID
  • Conference Call MGMT
  • Directory
  • Message Waiting (LED)
  • Missed Call Indicator
  • Touchpad

 

 

  • Speed Dial
  • Time and Date
  • Transfer to Voicemail
  • On hook Dialing
  • Call Handling Mode
  • Call Forwarding
  • Hands Free Mode
  • Ring Tones
  • Agent State
  • Redial/ History